December 12th, 2017
28th November 2017: Pioneer Pro Audio is extending the free warranty period for the popular XPRS Series active speakers. You can now receive up to seven years of cover by registering your products online.
Since the launch of the XPRS Series in early 2016, the compact, high-powered active speakers have been in demand as a versatile plug-and-play system that’s ideal for live sound, mobile DJs, places of worship, rental and fixed installations. Recently, the Series was strengthened even further with the introduction of the XPRS10 two-way full range speaker and the XPRS115S single 15-inch subwoofer. And, such is our belief in our products and their reliability, all XPRS speakers now come with a highly competitive warranty of up to seven years.
Full-range speakers: XPRS10, XPRS12, XPRS15
Subwoofers: XPRS115S, XPRS215S
Free repairs are available on amplifier parts for up to five years and on other parts such as speaker drivers for up to seven years from the date of purchase, once the products have been registered online. Check the list below for details of warranty duration in your country.
|Area||Country||Warranty Period Limited to 3 Years||Additional Warranty with Product Registration Amplifier parts + 2 years Other parts + 4 years|
|Asia and Middle East||Israel, Turkey, UAE||●||●|
|Europe||European Union and European Economic Area (EEA) Countries, Belarus, Georgia, Russia, Switzerland, Ukraine||●||●|
|North America||Canada & USA||●||●|
|All Other Countries
(Not listed above)
The product must have been purchased in one of the countries listed above.
Your repair request must be made to an authorised service centre in the country where you purchased the product.
The above warranty period starts from the date you purchased the speaker from Pioneer DJ Corporation (PDJ) or a PDJ authorised store.
When purchasing the eligible products, you can create an account on the Pioneer DJ website and use the product registration pages to register your XPRS speaker(s) (https://www.pioneerdj.com/). You’ll then be able to download your XPRS Warranty Extension Certificate (pdf). To use the free repair service within the extended warranty period, the following conditions must be met when you submit your product for repair:
If you purchased one of the eligible products satisfying the above conditions before 31st December 2017, you can claim the extended warranty service by registering the products at the Product Registration page until the end of March 2018, as long as the above warranty conditions are satisfied.
For details on how to download the XPRS Warranty Extension Certificate and full terms and conditions of the warranty, visit https://www.pioneerdj.com and log in or create an account. Product registration is available on your account pages.